Refund policy

Remove ads in Shift Alarm — 149 RUB, one lifetime payment.
Updated 20 October 2026.

1. When you can request a refund

You may withdraw from a digital product of satisfactory quality and request a refund within seven days, excluding the purchase date. If the feature was not delivered, is defective, or a charge was incorrect or duplicated, you may also exercise remedies provided by applicable law. The seven-day period does not remove rights relating to defects or other breaches.

Starting to use the feature does not create an unconditional no-refund rule. A missing receipt alone does not justify rejecting a claim; other evidence of payment may be used.

2. How to submit a request

Email sergey_efremov.dev@mail.ru with the subject “Shift Alarm — refund” and include:

• payment date, amount and Robokassa invoice or transaction number, if known;
• the checkout email or other available purchase evidence;
• your refund request and a brief explanation if it concerns a defect or incorrect charge;
• an email address for the reply.

Do not send full card numbers, CVV/CVC, Google or bank passwords, or one-time verification codes. You may redact unrelated information from payment evidence. The seller may request only the additional information reasonably needed to identify the transaction.

3. Review and payment

The seller checks the transaction and handles the request within applicable statutory deadlines. Where a refund is due, it is processed through Robokassa using the original payment method, or another agreed lawful method if the original one is unavailable. The seller informs you of the decision and refund initiation by email. Posting time also depends on the bank and payment method; this does not remove the seller's statutory duties.

Closing the payment window does not automatically refund a transaction. If you were charged, check the original payment or contact support; do not create and pay a second invoice to restore the feature.

4. Effect on the application

A refund ends the right to the paid ad-free mode. Once the payment provider confirms the refund, the application may display ads again. Free features and your configured alarms remain available. Lack of network access alone is not treated as a refund and does not cancel a verified purchase.

There is no subscription or recurring payment to cancel. Uninstalling the application or deleting its cloud copy does not automatically request a refund.

5. Seller and consumer rights

Individual Entrepreneur Efremov Sergey Olegovich, INN 471905964680, OGRNIP 326470400141351. Contact: sergey_efremov.dev@mail.ru.

Contacting support does not limit statutory remedies, including complaints to Rospotrebnadzor or court proceedings. Further information on withdrawal from digital products: Rospotrebnadzor guidance in Russian. Full purchase conditions: public offer.